Contents MESSAGE OF THE CHAIRMAN OF THE MANAGING BOARD 2 GROUPE PSA’S CONTRIBUTION TO THE GLOBAL SUSTAINABLE DEVELOPMENT GOALS 4 1 CREATING SHARED AND LASTING VALUE PAGE 5 1.1. A CSR programme fully integrated into the Group strategy6 1.2. CSR in the value creation model 15 1.3. Transparency and CSR commitment: tangible results for the Group and its stakeholders 23 1.4. Governance geared towards sustainable growth 36 2 A TRENDSETTER IN SUSTAINABLE MOBILITY PAGE 41 2.0. Designing the mobility solutions of the future: sustainable, intelligent, safe and shared 48 2.1. Reduce vehicle greenhouse gas emissions 55 2.2. Improve air quality by reducing vehicle emissions 71 2.3. Vehicle quality and safety 78 2.4. Environmental impact of materials: circular economy and sustainable management of materials 94 2.5. A presence on all mobility segments 107 2.6. Reporting scope and methodology 116 3 HUMAN RESOURCES: ENABLER OF PERFORMANCE PAGE 117 3.0. WORKFORCE-RELATED INNOVATION 120 3.1. Social dialogue 120 3.2. A responsible employment policy 125 3.3. Groupe PSA, builder of talent 133 3.4. Well-being, health and safety at work 142 3.5. Equality and diversity 153 3.6. Reporting scope and methodology 158 4 RESPONSIBLE SUPPLY CHAIN MANAGEMENT PAGE 159 4.0. Joint innovation with suppliers to prepare for the mobility of the future 163 4.1. Suppliers: major links in the value creation chain 163 4.2. Suppliers: key players in the chain of responsibility 174 4.3. Reporting scope and methodology 185 5 REDUCING THE ENVIRONMENTAL IMPACT OF MANUFACTURING AND LOGISTICS OPERATIONS PAGE 187 5.1. The Group’s environmental protection policy at manufacturing level: organisation and strategy 191 5.2. Energy and carbon footprint of manufacturing and logistics operations 198 5.3. Industrial discharges and nuisances: managing the impacts on the environment and local residents 212 5.4. Waste and materials cycle: optimise production processes to reduce the use of resources and increase waste recovery 216 5.5. Controlling the water cycle on facilities 223 5.6. Protection of natural environments and biodiversity efforts 227 5.7. Reporting scope and methodology 229 6 ETHICAL PRACTICES, ECONOMICS AND CORPORATE GOVERNANCE PAGE 231 6.1. Ethical practices in business relations 234 6.2. Distribution of added value 245 6.3. Transparency and integrity of influence practices 248 6.4. Governance principles 256 6.5. Integration of CSR into governance 260 6.6. Reporting scope and methodology 260 7 THE GROUP’S COMMITMENT TO SOCIETY PAGE 261 7.1. The Group’s sponsorship and philanthropy strategy 264 7.2. Socially responsible mobility: the Foundation’s initiatives 265 7.3. Local philanthropic investment 267 7.4. Information and respect for customers 268 7.5. Reporting scope and methodology 277 8 APPENDICES PAGE 279 8.1. CSR Reference guides followed by Groupe PSA and external commitments 280 8.2. Forums for dialogue with stakeholders introduced by Groupe PSA 281 8.3. Concerning this report 283 8.4. Reporting scope and methodology 284 8.5. Cross-reference tables 286 8.6. Auditor’s Examination Report 299
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