CONTENTS Interview with Didier Truchot 2 Key figures and dates 4 Five lines of specialisation 5 Ipsos, a world leader 6 The five values bringing employees together 8 A CSR commitment wherever Ipsos operates 9 The Ipsos Foundation 10 The New Way programme 12 Innovating with New Services 14 Client programmes to create the future together 15 Ipsos Connect 16 Ipsos Marketing 18 Ipsos Loyalty 20 Ipsos Public Affairs 22 Ipsos Interactive Services / Ipsos Operations 24 Main consolidated financial statement information 26 Governance and shareholding structure 28 Contacts 29
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