Sustainable_development_report_2011 - Page 2

CONTENTS Profile of the BIC Group 2 2.4 Our social responsibility 2.4.1 Sharing values 2.4.2 Employability 2.4.3 Diversity 2.4.4 Quality of life in the workplace 37 37 38 41 43 Message from Bruno Bich, Chairman of the Board, and Mario Guevara, CEO 4 Governance 5 7 8 8 9 9 10 12 13 2.5 Our societal responsibility 2.5.1 A local economic force in emerging countries 2.5.2 A Social Business initiative 2.5.3 Promoting philanthropic actions 44 44 44 45 1 Our approach 1.1 Our vision of sustainable development 1.2 The issues for the Group 1.3 Our structure for sustainable development 1.3.1 Our operational structure 1.3.2 Our management: the BIC Sustainable Development Barometer 1.3.3 Our policies 1.3.4 Our employees’ involvement in the approach 3 Milestones 3.1 Extrafinancial ratings 3.2 Prizes 3.2.1 BIC awarded for transparency 3.2.2 BIC recognized for the quality of its governance 49 50 50 50 50 3.3 Perimeter and selection of indicators 3.3.1 Perimeter 3.3.2 Indicators 51 51 51 1.4 Interaction with our stakeholders 1.4.1 The BIC panel 1.4.2 Participation in working groups and sector dialogs 1.4.3 Dialoging with the financial community 1.4.4 Distribution of revenues to stakeholders 14 14 15 15 15 3.4 Indicators table 3.5 External auditor’s report on selected environmental, health & safety and human resources indicators 3.6 Correspondence table for environmental and social indicators 52 54 56 2 Our environmental and social performance 2.1 Our products 2.1.1 High-performance products 2.1.2 Safe products 2.1.3 Eco-optimized packaging 17 18 18 22 23 2.2 Our customers and consumers 2.3 Our production facilities 2.3.1 Minimizing our factories’ impact on the environment 2.3.2 Limiting the environmental impact of shipping 2.3.3 Limiting the environmental impact of our sales and support activities 2.3.4 Ensuring safety in the workplace 2.3.5 Ensuring respect for Human Rights in the workplace 2.3.6 Purchasing and sustainable relations with suppliers 24 26 26 31 33 34 35 37 D HOW TO READ THE BAROMETER? X Title of Barometer n°X Describe the Barometer objectives 2011 figures Dec. 2011 6 Jan. 2011 0/10 Dec. 2013 Target to reach in 2013 D EXTRA-FINANCIAL INDICATORS AUDITED IN 2011 : Ó

Page 1 ... Page 3